Automotive Customer Service Advisor
Turn Your Customer Service Skills Into a Career in the Automotive Industry
What We Offer
Weekly Paycheck with the ability to earn $60,000+ Per year
Professional training for candidates with strong transferable customer-service skills
Supportive leadership focused on helping you succeed
A stable, long-term career with a family-owned automotive organization
Opportunities for continued training, development, and advancement
A team environment where communication, organization, and customer care are valued
The opportunity to build relationships and help customers make informed service decisions
Benefits
Career training and development
Advancement opportunities
Supportive leadership
Long-term career potential
Positive, team-oriented workplace
Employee benefits available based on eligibility
Job Duties
Welcome customers and listen carefully to their automotive service needs
Explain recommended maintenance and repairs clearly and professionally
Guide customers through service decisions without pressure
Schedule appointments and coordinate vehicle service
Provide updates throughout the repair process
Work closely with technicians and other team members
Follow up with customers and maintain accurate records
Handle questions or concerns with patience and professionalism
Protect the customer experience from arrival through vehicle pickup
What We’re Looking For
We are not looking only for someone with previous dealership experience. We are looking for a strong communicator who knows how to take care of customers, stay organized, solve problems, and confidently guide people through important decisions.
Your experience may come from:
Retail or restaurant management
Hospitality or hotel operations
Banking or financial services
Insurance customer service
Call centers or appointment centers
Wireless or electronics sales
Rental-car operations
Home-service dispatching
Medical front-office or patient coordination
Successful candidates will be comfortable:
Managing multiple customers and priorities
Explaining information clearly
Building trust quickly
Easily adapt to Standing/Sitting and Walking for 40-45 hours per week
Following up consistently
Recommending appropriate products or services
Documenting conversations accurately
Working in a fast-paced environment
Taking ownership of the customer experience
Automotive experience is helpful but not required. We provide training for candidates who bring strong customer-service, communication, organization, and problem-solving skills.
Your ability to listen, build trust, and take care of people may be exactly what is needed to begin a successful automotive career.
About Farris
Farris has been family-owned since 1929. We have built a strong reputation by taking care of our customers, supporting our employees, and creating opportunities for people who want to grow.
Our team members receive supportive leadership, training and development, career-growth opportunities, and the stability of joining an established automotive organization.
Success Philosophy
We believe long-term success comes from taking care of customers, supporting teammates, communicating honestly, and doing the right thing. We are looking for someone who shares those values and wants to contribute to a winning team culture.
Your application will be handled professionally and confidentially when appropriate.
Apply Now
Apply today to turn your customer-service experience into a long-term career as an Automotive Customer Service Advisor with Farris.